Contact Us

Effective Date: July 21, 2026

Get In Touch With Us

At SOPHIE TREND INC, we are committed to providing our customers with professional support and a reliable shopping experience. If you have any questions about our jewellery collections, your order, delivery, payment, returns, or any other concerns, our customer support team is ready to assist you.

We value every customer enquiry and aim to provide clear and helpful responses as quickly as possible.

Customer Support Information

Company Name:
SOPHIE TREND INC

Business Address:
27 Spittalfield Road
Inverkeithing
Fife
KY11 1EA
United Kingdom

Website:
sophietrend.net

Email:
payment@sophietrend.net

Phone:
+1 2192026472

Customer Service Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM
Time Zone: UK Time

We aim to respond to all customer enquiries within 1–2 business days. During weekends, public holidays, or periods of increased enquiry volume, response times may be slightly longer.

How We Can Help

Our support team can assist you with:

• Product information and jewellery details

• Order status and updates

• Payment-related enquiries

• Shipping information

• Returns and exchanges

• General customer service questions

For faster assistance regarding an order, please include your order number and the email address used during checkout when contacting us.

Our Customer Commitment

At SOPHIE TREND INC, we believe that excellent customer service is an important part of the shopping experience. We are dedicated to providing transparent communication, helpful support, and a smooth experience from browsing our jewellery collections to receiving your order.

Thank you for choosing SOPHIE TREND INC. We appreciate your trust and look forward to assisting you.

SOPHIE TREND INC
© 2026 SOPHIE TREND INC. All Rights Reserved.