Privacy Policy

Effective Date: July 21, 2026

Introduction

SOPHIE TREND INC respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit sophietrend.net, place an order, or interact with our services.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect certain information necessary to provide our services and improve your shopping experience.

Personal Information

We may collect personal information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order details

• Customer service communications

This information is collected when you place an order, contact us, create an account, or interact with our website.

Payment Information

When you make a purchase, payment information is processed securely through trusted third-party payment providers.

SOPHIE TREND INC does not store complete payment card details on our systems. Payment providers process transactions according to their own security and privacy standards.

How We Use Your Information

We use collected information for purposes including:

• Processing and fulfilling customer orders

• Providing delivery updates and order notifications

• Responding to customer enquiries

• Managing returns and exchanges

• Improving website functionality and customer experience

• Preventing fraudulent transactions

• Meeting legal and regulatory requirements

Information Sharing

We may share information with trusted third parties only when necessary to provide our services.

These may include:

• Payment processing providers

• Shipping and delivery partners

• Website hosting and technology providers

• Analytics and service improvement providers

We do not sell, rent, or trade customers’ personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website performance, remember customer preferences, and understand how visitors interact with our online store.

Cookies may help us with:

• Website functionality

• Shopping cart operations

• Performance analysis

• Improving customer experience

For more information, please review our Cookie Policy.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

While no online service can guarantee complete security, we continuously work to maintain appropriate safeguards for customer information.

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer support

• Maintain business records

• Comply with applicable legal obligations

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your personal data

• Requesting correction of inaccurate information

• Requesting deletion of your information where applicable

• Objecting to certain processing activities

To exercise your rights, please contact us using the details below.

Children’s Privacy

Our website is intended for customers who are legally able to make online purchases.

We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

SOPHIE TREND INC may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

SOPHIE TREND INC

Business Address:
27 Spittalfield Road
Inverkeithing
Fife
KY11 1EA
United Kingdom

Email:
payment@sophietrend.net

Phone:
+1 2192026472

Website:
sophietrend.net

© 2026 SOPHIE TREND INC. All Rights Reserved.